Certification and Training

At 911 Restoration of Northern Virginia, we take pride in our IICRC-certified specialists who embody excellence in the cleaning and restoration industry. Our experts in Fredericksburg, Woodbridge, Triangle, and Woodford have proven their exceptional knowledge and skill in restoring textile materials. When you choose our certified restoration professionals, you can have peace of mind knowing that we are fully equipped to provide you with a Fresh Start today!

Our Specialists Are Certified And Trained by IICRC

At 911 Restoration of Northern Virginia, our seasoned experts undergo a rigorous training program that encompasses every aspect of the cleaning and restoration process. We leave no stone unturned in preparing our team for the challenges they may encounter. Additionally, our specialists must pass a comprehensive examination that evaluates their knowledge and skills. This stringent process ensures that our professionals possess the utmost competence when it comes to taking care of your property. You can trust in our expertise to deliver exceptional results.

At 911 Restoration of Northern Virginia, we prioritize water damage as a serious matter. We understand that most types of disasters involve some form of water damage, which can lead to extensive harm in various ways. That is precisely why we specialize in providing comprehensive disaster restoration services. Our commitment is reflected in the training and certification we provide to all our employees in the field of water damage cleanup and restoration.

We recognize that experiencing water damage can be an incredibly stressful and challenging time for everyone involved. That’s why our dedicated team is here to offer assistance and support. Count on us to be there for you during this difficult period, providing the expertise and care you deserve.

We’re available 24/7 to help you with any Water damage emergency you may have. We’ll work quickly and efficiently to get your home or business back to normal as soon as possible. Call us today to get started.

Employee Certification Training

At 911 Restoration of Northern Virginia, we offer our employees the opportunity to participate in the voluntary and self-paced Employee Certification Training program. This program is specifically designed to equip our 911 Restoration Franchise employees with the necessary skills and knowledge to deliver exceptional service to our valued customers. Upon successfully completing the course materials and examination, our employees are awarded certification, highlighting their expertise in the field.

Since the program is voluntary, the time taken by each individual may vary, ensuring that our employees can learn at their own pace. The comprehensive modules covered in the training program include Crew Training, Fire Restoration, Water Restoration, and Carpet & Upholstery Cleaning. By undergoing this training, our team members are fully prepared to handle a wide range of restoration challenges, ensuring the highest level of service quality for our customers.

Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

Franchise Training

The foundation of the 911 Restoration training program involves a comprehensive 7-day virtual course facilitated by our company’s top experts. This course serves as a crucial platform for new franchise owners, equipping them with the knowledge and skills necessary to thrive in the restoration industry.

Throughout the course, participants delve into a wide range of essential topics that are vital for success in this field. They receive valuable insights, guidance, and practical know-how from our experienced experts, who bring their extensive industry knowledge to the virtual classroom. By participating in this intensive training program, new franchise owners gain a deep understanding of the key aspects and best practices required to excel in the restoration industry.

We are committed to providing our franchise owners with a solid foundation through this comprehensive 7-day training course, ensuring they are well-prepared and empowered to achieve success in their restoration endeavors.

It’s primarily for new Franchise owners and covers many restoration topics:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Sewer Backup and Cleanup
• Storm Damage Restoration
• Sanitization Services
• Commercial Water Damage Restoration

e-Learning Resources

All of our franchisees have access to web-based training. Through this web-based training program, our franchisees have the opportunity to enhance their knowledge and stay abreast of industry advancements. They can access video presentations and support materials that enable them, as well as their office staff, to stay up to speed on industry standards and maintain the professional quality you expect from 911 Restoration.

We believe that investing in ongoing training and education is key to delivering exceptional service to our customers. By equipping our franchisees with the latest industry insights and best practices, we ensure that they remain at the forefront of the restoration field, ready to provide you with top-notch service and expertise.